Smoothstone by Alliance Datacom
  

Smoothstone IP Communications

SmoothstoneCONNECT™

Voice Solutions
TDM IP Trunking
IP PBX Trunking
Fully Managed IP to Desktops

Intelligent CallControl Center
CallDirector
CallQueuing
CallMonitoring
CallRecording

Unified Messaging Solutions
Email
Voice Emails
Faxes as Emails

Group Collaboration Solutions
Webinar Platform
Personal
Conference Line

Audio Conferencing

WAN Solution

WAN Management

Phone Control Web Portal

Smoothstone Softphone

Call Detail Reporting

Cisco Powered

SmoothstoneSOFTPHONE

The Smoothstone Softphone turns users' PCs into their office phones -- duplicating their Cisco 7960 handsets' standard functionality and all of their speed dial button customizations, Microsoft Outlook synchronizations and voicemail indicators.

Users can now make and receive calls from their broadband-connected PCs using their Smoothstone phone numbers and their dialing rules and charge structures.

  • Easy To Use - looks like and works just like a Cisco 7960 handset

  • Highly Mobile - ideal for frequent travelers, work-at-home users and multi-site/mobile workers

  • Looks Local - Caller ID and dialing rules identical to users' handsets


SmoothstoneSOFTPHONE User Requirements

  • A Smoothstone-provided phone number and user account
  • A sound and microphone-capable PC, with the minimum hardware configuration required to run Windows XP/2000 and with wire or wireless broadband Internet access
  • Users' company-provided and approved IT support for Smoothstone Softphones, to handle PC, firewall and user-specific configuration and network access


SmoothstoneSOFTPHONE Additional Benefits

Microsoft Outlook Integration:
Users can quickly access their Outlook calendar, notes and contacts for scheduling, documenting and updating through links located on the softphone screen.

Directories Integration:
Click to dial from LDAP Directories (Cisco CallManager, Microsoft Active Directory, or public LDAP Services), Outlook contacts, Windows Address Book and instant messengers.

Call Log and Call Statistics:
Monitor call activity and statistics from any made or received call. All call information can be stored in a local database.

Web Dialing
Make calls directly from Web pages. Highlight and right click any phone number from any Web page and place a
call instantly.

Disaster Recovery/Business Continuity:
Users can rely on their Smoothstone Softphones as complete substitutes for unreachable or out-of-service handsets.


SmoothstoneSOFTPHONE Feature Guide

Standard Phone Features:
6 Line Appearance
Call Pick Up, Transfer, Waiting, & Hold
Call Forward and Call Conference
Incoming Call Name and Number Display
Missed Call Indicator
Time Display
Off-Hook Dialing
Speed Dial Keys

Advanced Phone Features:
Drag and Drop Dialing
Extension Mobility
Last Number Redial
Pop to Foreground on Incoming Calls
Call History Logs
Group Pick Up
Call Park / Pick Up
Auto-Answer with Selective Ring Count

Audio Quality and Control Features:
Mute Mic / Speaker
Volume Control
Microphone Input Control
Microphone Voice Energy Meter
Dynamic Jitter Buffer
Quality of Service (QoS) Support
Microphone Buffering
Out-of-Process High Priority Audio Engine

Directories Features:
Integrates with Outlook Contacts, Calendar and Notes
Integrates with LDAP Directories
Integrates with Messenging Services:
- MSN Messenger
- Yahoo Messenger
- AOL Instant Messenger

Advanced Usability Options:
Supports XML
Dial from Web Pages
Soft Key Support
Selectable Ringer Types
Mute Media Players on Calls
Launch on Start-Up
Prevents Suspend when Idle

Call Coverage Features:
Busy Lamp Field Status Display
Call Logs

Minimum PC Requirements:
Windows 2000, 2003, or XP
500 MHz CPU
512K RAM
Internet Connectivity

Download PDF version:  Smoothstone Softphone  

For more information about our solutions, contact us
at 1(888)872-5619 or smoothstone@alliancedatacom.com.

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Smoothstone by Alliance Datacom

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