|
SmoothstoneCONNECT™
Voice Solutions
TDM IP Trunking
IP PBX Trunking
Fully Managed IP to Desktops
Intelligent CallControl Center
CallDirector
CallQueuing
CallMonitoring
CallRecording
Unified Messaging Solutions
Email
Voice Emails
Faxes as Emails
Group Collaboration Solutions
Webinar Platform
Personal
Conference Line
Audio Conferencing
WAN Solution
WAN Management
Phone Control Web Portal
Smoothstone Softphone
Call Detail Reporting
|
Voice Solutions - Fully Managed IP to Desktops
Smoothstone's fully managed and completely outsourced IP Communication Solution is called SmoothstoneCOMPLETE. This name speaks for itself, as SmoothstoneCOMPLETE includes the following features:
- Smoothstone IP Phones
- SmoothstoneSOFTPHONE
- Smoothstone's All-Inclusive Voice Plan
- Direct Inward Dial (DID)
- Unlimited Local Calling (Local dialing rules preserved)
- Unlimited, 4-Digit, OnNet™ Calling
- Domestic and International Long Distance
- Built-In Fault Tolerance (Call routing based on network and user availability)
- Pinpoint E911 Compliance
- Ad hoc conference calling via handsets plus Web portal accessible conference bridge
- Customized Integrated Voice Response (IVR)
- Smoothstone Intelligent CallControl Center (ICC)
- Detailed inbound and outbound call reporting, via VoiceStalk™
- Advanced Call Management Features:
- Full Cisco IP phone feature set (transfer, forward, on hold, park, pickup, etc.)
- Customized call handling based on caller's phone number and/or time of day
- Remote control of phone via Web browser
- Caller ID with call history and call directory
SmoothstoneCOMPLETE clients also receive Smoothstone's unified messaging and group collaboration tools as part of their complete, IP communication solution:
- Email (with optional SPAM and virus filtering before the emails reach the client premises)
- Voice Emails (Smoothstone's "voicemails as emails" solution, which enables voicemails to be forwarded as sound file attachments to emails)
- Faxes as Emails (Smoothstone's DirecFax™ solution, which provides each user with a separate inbound fax number and converts inbound faxes into emails)
Other customized services Smoothstone can provide as part of your SmoothstoneCOMPLETE
platform include:
- Enhanced Integrated Voice Response (E-IVR)
- Enhanced Automatic Call Director (E-ACD)
- Call Recording (User-initiated via handset or system-based)
SmoothstoneCOMPLETE enables you to:
- Enjoy Smoothstone's full, enterprise-class suite of IP communications solutions
- Eliminate on premise IP PBX, TDM PBX or Key system management headaches and costs
- Enjoy savings from eliminated local lines and gateways, separate LD lines and external WAN infrastructures by "cutting the cords" to all of your other carriers
- Combine all circuits into one highly reliable, secure, and cost effective SmoothstoneCONNECT™, with dynamic bandwidth allocation that aggregates voice call traffic, resulting in the most efficient use of
your bandwidth
- Provide significant redundancy and survivability advantages over a single point-of-failure solution
- Trunk local numbers nationwide -- large cost savings opportunities for enterprises with multiple offices
- Tie all company call reporting and management together with an operating system that now serves the
entire company
This solution is for you if you are looking for the most feature rich, cost effective and reliable IP communication solution available today. This includes multi-site companies, where SmoothstoneCOMPLETE can tie into a mix of IP and TDM or Key system technologies and then be the solution of choice for new locations.
Click on the thumbnail below to see a simple diagram that illustrates how SmoothstoneCOMPLETE works:
Provides all the benefits outlined above and more!
Download PDF version: SmoothstoneCOMPLETE™ 
For more information about our solutions, contact us
at 1(888)872-5619 or smoothstone@alliancedatacom.com.
|
