Alliance Datacom Alliance Datacom

Repair Depot

We specialize in repairing the most popular networking products in use today? We repair Cisco, Adtran, Nortel, Juniper, 3COM, Extreme and more. Our specially trained technicians repair your equipment right the first time. In-house professionally staffed component level repair operation offering immediate assistance. Please call 888-872-5619 and ask for the repair department.

Alliance Datacom

Your trusted, global resource for new or used Cisco equipment, parts and accessories. We carry the award winning line of Cisco routers and Cisco switches below list and shipping daily with an industry leading 1-year warranty. Alliance Datacom is a trusted advisor to corporate end-users providing fast delivery of new, used, refurbished, as well as remanufactured WAN (data communication) network equipment products worldwide. We have our own, in-house professionally staffed component level repair operation offering repair on most WAN products. As a wide area networking solution provider to corporate end-users, we offer one of the world's largest product selections of Cisco, Adtran, Nortel, Juniper and Extreme Networks all at discounted prices. Same day shipping on most items, fast delivery and friendly customer service...guaranteed! Experience the Alliance Datacom difference today.

Repair Depot Lab Services

We stand behind our promise to repair your equipment right the first time. That is why every REPAIR ORDER comes with our industry leading 120-day GUARANTEED Warranty.

Cisco Repair and Hardware Troubleshooting Guide

We repair:

  1. All Routers
  2. All Switches
  3. Cisco IP Phones
  4. CSU/DSU's
  5. Multiplexers
  6. and more

Place your REPAIR ORDER or submit an RMA Request online today!

All networking products we repair must pass an inspection, upgrade and update checklist performed by our very own in-house Certified REPAIR Staff. This includes testing under a variety of conditions to ensure that electronics, connectivity ports, memory configuration, firmware/software and electronic components perform to our standards.

    A+ Checklist

  1. Check Cosmetic Appearance Repaint as necessary
  2. Open Chassis - Inspect and clean
  3. Check Power On/Off Switch and LED's
  4. Test Power Supply and Fan
  5. Test Console Cable Connectivity
  6. Check Interface and Modules
  7. Test Flash, DRAM and NVRAM
  8. Check Firmware and Software Rev Levels
  9. Set configuration to original factory default
  10. Review Boot Sequence
  11. Make necessary repairs and recommended upgrades
  12. 48 hour burn-in
  13. Clean Chassis Exterior
  14. Quality control inspection
  15. Box equipment using anti-static bags and foam packaging
  16. Prepare packaging slip with model numbers, serial numbers and customer PO#
  17. Ship product
  18. Notify the customer via email with the FED-EX tracking number and Invoice

Place your REPAIR ORDER or submit an RMA Request online today!