Repair Depot Lab Services
We stand behind our promise to repair your equipment right the first time. That is why every REPAIR ORDER comes with our industry leading 120-day GUARANTEED Warranty.
Cisco Repair and Hardware Troubleshooting Guide
We repair:
- All Routers
- All Switches
- Cisco IP Phones
- CSU/DSU's
- Multiplexers
- and more
Place your REPAIR ORDER or submit an RMA Request online today!
All networking products we repair must pass an inspection, upgrade and update checklist performed by our very own in-house Certified REPAIR Staff. This includes testing under a variety of conditions to ensure that electronics, connectivity ports, memory configuration, firmware/software and electronic components perform to our standards.
A+ Checklist
- Check Cosmetic Appearance Repaint as necessary
- Open Chassis - Inspect and clean
- Check Power On/Off Switch and LED's
- Test Power Supply and Fan
- Test Console Cable Connectivity
- Check Interface and Modules
- Test Flash, DRAM and NVRAM
- Check Firmware and Software Rev Levels
- Set configuration to original factory default
- Review Boot Sequence
- Make necessary repairs and recommended upgrades
- 48 hour burn-in
- Clean Chassis Exterior
- Quality control inspection
- Box equipment using anti-static bags and foam packaging
- Prepare packaging slip with model numbers, serial numbers and customer PO#
- Ship product
- Notify the customer via email with the FED-EX tracking number and Invoice
Place your REPAIR ORDER or submit an RMA Request online today!
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