AT&T Remote Access
Whether you're a seasoned road warrior or working from home one day a week, the ability to connect to headquarters and access the tools and information you need on a daily basis is critical to productivity and success.
AT&T Remote Access Services has the flexibility to meet the diverse communications needs of remote and mobile workers. From anywhere in the world, employees and business partners can access what they need as if they were working at corporate headquarters.
Build business efficiencies and enhance productivity with AT&T Remote Access Services.
The Highlights:
- Seamless global roaming capability provides reliable and easy access to applications on your corporate LAN for remote and traveling users
- Single network connection serving multiple applications
- 2,600 + worldwide points of presence in more than 60 countries
- Single point of contact for all your support concerns
- Provides comprehensive Authentication-Authorization-Accounting (AAA) security
- Web-based self care tools put you in the driver's seat:
- Direct Registration Facility (DRF) - Putting the power into your hands, DRF is a self-service, Web based tool that allows you to manage your accounts quickly and easily from anywhere in the world. With this feature, you can add, delete or modify User IDs without having to contact AT&T. Single User IDs can be added with almost immediate response.
- Billing (usage) Data on the Web - BDOW is a self-service, Web-based tool that helps you manage your accounts by providing up-to-date usage information on an overall account and individual User ID level. Note: The Canadian version of BDOW will not include rate or billing information at this time, only usage information.
- Problem Reporting
- Web Billing
- Service Level Reporting - The Service Level Reporting feature provides you with a monthly report that details the remote access experience of your users. Reporting measurements are based on the network accessibility of the service. Network accessibility measures the entire service experience, from the launching of the AT&T Global Network Client to a successful connection to the network. Service Level Reporting is available at no extra charge to customers with 250 or more users across all AT&T Global Network dial services.
- Features state of the art AT&T Global Network Client
- AT&T Global Network Accessibility Service Level Reporting
- Flexible pricing plans to suit all your needs
To request additional information or to speak with a member of our award winning AT&T Solution Provider team, please call (888)872-5619, Monday-Friday 8am-6pm C.S.T., or email ATT@alliancedatacom.com
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